If you are the administrator of your Miris Manager platform, you will be responsible for remote control access for your coworkers. It is quick and easy to create the associated accounts and configure them to suit your needs. See all the steps below !

 

TABLE OF CONTENT

1/ MANAGE STAFF ACCOUNTS

2/ CREATE A NEW USER ACCOUNT

3/ OTHER FUNCTIONS IN THE ADMINISTRATION MENU

 

MANAGE STAFF ACCOUNTS

If you have administrator rights on the interface, in addition to being able to control all the systems in the fleet, you have access to an extra tab, "Admin".

Once you have clicked on this tab, you will find the platform administration interface.

Several options are available :

• Manage user profiles
• View email server settings
• View and modify general settings (which enable a number of options to be activated, such as locking the remote control interface during recording, for example)
• Configure LDAP authentication
• Access information on the site, such as release notes, API documentation, the version of Miris Manager and the list of supported licences.

In this article, we will focus mainly on the first choice : "User accounts", but we will briefly look at the other tabs.

Clicking on "User accounts" takes you to a list of all your Miris Manager users :

The main account details are available :

• Username
• Activity button (you can suspend the account simply by clicking on this button)
• Account creation date
• Last login date
• Last name, first name and email address
• Job title and telephones if these fields are filled in
• Number of systems from the fleet assigned to the user
• Users and updates management rights (silhouette and download icons)
• Role in Miris Manager (if defined)
• Authentication mode

The pencil icon allows you to enter the user's settings and modify them. If you have many users, a search bar is available to search by username, email address, or other data available in the account you are looking for. You can also obtain the CSV file of your users for use in third-party software.

To create a new user, click on the "New user" button.

This opens the user creation page, which you can configure as you wish before activating the user.

 

CREATE A NEW USER ACCOUNT

Once in the user creation page, the first fields to be filled are the base and personal information for the account. The user will later find those when consulting their profile, and will also be able to modify it.

You must enter the user name and a temporary password, which will be changed by the user when he logs in for the first time. The password must comply with the required complexity rules, details of which can be found under the "Username" field. You can also use the random password generation buttons under the "Password" field. Then, you must enter the user's email address in the "Personal details" section. Finally, set the language of emails sent to this address by Miris Manager.

The other information is optional, but it is a good habit to fill it in as far as possible. Once you have completed the information, click on "Save".

You will then be taken to the administration page for the new account, where you can review the information you have entered and modify it if necessary. To notify the new user of the creation of their account, click on "Notify account creation".

This will open an email page to the user's address, containing an automatic message telling them their username on the platform, as well as a link to reset their password. This procedure is available in the "Log in Miris Manager" article.

You will then see a preview of the text of the automatic email, and can add customized information if you wish. Then click on "Send the email". A message will appear confirming that the email has been sent : the account has now been created and appears in the list of users. The account is now active, and you can modify, deactivate or delete it at any time.

You can suspend it by clicking on the "Active" button in the list of users :

And delete it by entering the profile edit menu, accessible by clicking on the pencil icon. This opens the below page, where you will find the account details, as well as the creation and last connection dates. You will also find the button for deleting the account. If this button is greyed out, it means that you do not have deletion rights for the account :

You can also individually assign the systems in your fleet that you want the user to control :

Finally, you can modify account details, retrieve the corresponding API key and token, and change the home page when the user logs in.

The second tab on the administration panel, "Email Notifications", lets you decide which alerts the user will be automatically notified of by email. The notifications are sent individually for each system assigned to the user.

Some of these details can be modified by the user, such as the settings of email notifications, but other information, such as assigned systems, can only be controlled by administrators. The article "Log in to Miris Manager", linked above, shows you the functions that can be controlled by the classic user, as well as their experience when accessing Miris Manager.

 

OTHER FUNCTIONS IN THE ADMINISTRATION MENU

We will not look at these functions in detail, as they are anecdotal in most cases, but it is useful to know what they contain.

"Email Settings" takes you to the configuration information page, and allows you to test it. Note that you can change the email address, and view the send template to check that everything is being delivered correctly.

When you click on "Edit settings", you are returned to the page corresponding to "General settings". This page offers a number of site editing options, which we will not go into here. You can find the details in the article "Miris Manager general administration settings".

The administration panel also gives you access to the LDAP settings on Miris Manager. You can configure the service using our platform by following this dedicated documentation.

Many adjustments are possible here, depending on your own LDAP settings. We will not go into it here neither, as it is too specific, but as an administrator, adjusting these settings should not be a problem.

Finally, the last point in the admin panel is the "About this site" tab. As the name suggests, this gives you current information about the site, such as its version :

You can also consult the change logs for previous versions, and access the Miris Manager API documentation. You will also find a link to access the support ticketing tool, and a list of licences for third-party services used by Miris Manager. Finally, you can test the compatibility of your browser and those of your colleagues by clicking on "Browser detection test page". This will open a window showing the connection results from the browser(s) used locally.

You can also test different requests to check the compatibility of your tools.

 

Together we have taken a tour of Miris Manager's administration functions, and its many features will help you easily integrate and manage your coworkers' user accounts. Do not hesitate to explore the articles in our Miris Manager section to find out more about the possibilities offered by this platform !

 

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